Cancellation Policy

Cancellation Policy

At MineProxima, we prioritize our customers' satisfaction and aim to provide flexibility in their purchasing decisions. However, due to the nature of digital products, there are certain limitations regarding cancellation and refunds after a purchase has been made.


Cancellation Process

  • You have the right to cancel your order before the product has been delivered.
  • Once the product is delivered, due to the instant availability and the replicable nature of digital content, cancellations or refunds cannot be processed.
  • For cancellation requests, please contact us within 24 hours of completing your purchase by sending an email to

Cancellation Conditions

  • An order can only be cancelled if the product has not been delivered to your account.
  • In cases of technical issues or delivery delays, you may contact our customer service team for assistance and, depending on the situation, a cancellation may be processed.

Final Note

At MineProxima, we value our customers' shopping experiences and are committed to addressing any concerns that may arise during their purchase processes. If you would like more information about our cancellation policy or processes, please do not hesitate to get in touch with us.


Thank you,
The MineProxima Team